Answer

This content applies to all MSI notebook with Killer Ethernet or Wireless adapters.

I. Prepare the driver install package

    1. Check the Killer network adapter in the Device Manage.

        a. Use the keyboard shortcut “Windows + S” to open the Search bar and search “Device Manager”.

        b. Double-click on “Network Adapters” to expand the section.

        c. Check the Killer network adapter.

           

    2. Download the Killer driver.

        2-1. Ethernet(E3100, E3000, E3100G, E2500v2, E2600) & Wireless(AX1550, AX1650, AX1675)

                a. Download the latest version from Intel website or visit the support page for your model on MSI website.

                    

        2-2. Ethernet (E2200, E2400, E2500) & Wireless (1525, 1535, 1435)

               a. Using Windows built-in driver

               b. Follow the instructions to uninstall the current driver, and then install Killer Control Center (UWP).

 

II. Uninstall the current Killer driver and Killer Control Center

    1. Disconnect the internet.

        It prevents the Windows Update from installing the generic driver automatically.

    2. Uninstall Killer driver and related software completely.

        a. Go to the “Apps & features” panel and search “Killer”.

            Open Settings > Apps > Apps & features.

        b. Uninstall Killer Control Center and all the Killer-related driver suites listed on the search list.

            

        c. Click on “Yes” when the uninstaller asks to restart the system.

            If selecting “No”, please restart the system manually.

            

        d. Open Device Manager and check the Killer device in the “Network adapters” or “Other devices”.

            The driver version will show “Not available” if the driver is uninstalled completely, and it means the driver is uninstalled completely.

            

       e. If the Killer network devices still show the driver version, follow the steps below to check the driver is uninstalled completely.

           (1) Right-click “Start” and click “Device Manager”.

           (2) Double-click on “Network Adapters” to expand the section.

           (3) Right-click the Killer network devices.

           (4) Click “Uninstall”.

                 

            (5) Check “Delete the driver software for this device” if this option is available and click “OK”.

                 

            (6) Repeat step 1~5 until the “Delete the driver software for this device” is not available.

            (7) Press the Windows key + R, then type %Temp% and delete everything from that folder.

                  

                  *Deleting the system temporary files helps to remove the related driver files.

III. Install the new Killer driver and Killer Control Center

    1. Run the driver installer download on “step I” and follow the on-screen instructions to finish the installation.

        For the following Killer adapters, please skip this step to keep using the Windows built-in driver.

        Ethernet: E2200, E2400, E2500 & Wireless: 1525, 1535, 1435

    2. Enable “Download Killer Control Center” to get the Killer Control Center (UWP)

        Please connect the internet when the option shows up, and then click on “Finish”. This option will open the Microsoft Store download link of Killer Control Center (UWP) automatically.

        

        If you cannot get the download link of Killer Control Center (UWP) from the Killer installer, please download the Killer Control Center (UWP) by this Microsoft store download link.

        

    3. After the driver installer is finished, restart the system to complete the driver installation.