My USB device cannot be detected during the OS installation process
When first starting the boot process, tap [F11] on the keyboard repeatedly to enter the boot device selection screen. If the USB boot device is not recognized, please refer to the following guide for troubleshooting assistance.
Checking for Hardware Issues
To check to see if the problem is related to a specific USB port or device, please perform the following steps:
1. Try using a different USB device to see if the external USB device itself has any hardware issues
2. Plug the device into a different USB port.
Setting up the BIOS
By default, the boot mode is set to UEFI Mode for USB devices. Therefore, users have to change the boot option to UEFI mode.
1. When first starting the boot process, tap [Delete] repeatedly to enter the BIOS Menu.
2. From the Boot screen, select UEFI Boot Mode and then press Enter.
3. To save the changes and exit the screen, press F10.
Creating a Windows Installation USB Flash Drive
If none of the above steps work, the USB flash drive may be faulty. In this case, it is recommended to reformat and recreate the bootable device, and then to repeat the process.
Please refer to the following guide for further information:
Before you start the process to create a Windows installation flash drive, make sure you have the following:
1. A usable USB flash drive with at least 8GB of space and no other data and
2. A computer with a stable internet connection.
Create a Windows installation USB flash drive
1. Insert the flash drive into a USB port on your computer.
2. Visit the official Microsoft website to download the required Windows 10 installation media
3. Select [Download tool now]
4. Select [Run]
5. Select [Accept]
6. Select [Create installation media(USB flash drive, DVD, or ISO file) for another PC] and then click [Next]
7. Click [Next]
8. Select [USB flash drive] and then click [Next]
9. Click [Next]
10. Wait for the process to finish, then select [Finish] to end the session
