Unlock the full potential of your MSI product by registering it in the MSI Member Center today!


 

It's a simple and quick process that ensures you're always in the loop with the latest developments for your device. Join our community of MSI enthusiasts and make the most out of your tech investment. Register now for a seamless experience and enjoy all the perks of being an MSI Member!


 

If you have any questions when registering the product, please check below FAQs to better support you.


 


 

How to identify MSI Product serial number?

Please refer to the page to locate the serial number sticker: 
https://account.msi.com/page/how-to-identify-barcode.



 

Why is CHK not accepted when registering?

The CHK Code (Check Code) can only be found on the product itself. 
The MNK Code on the colored out box IS NOT the CHK Code.
Please be informed that CHK is requested to have during the registration process, and make sure you have double-check if the input is correct. 


Please refer to the page to locate the CHK Code:  
https://account.msi.com/page/how-to-identify-barcode.

msi service



 

Why can’t I register the product with MSI Center / MyMSI APP?

If you are encountering issues when registering products in MSI Center or MyMSI APP, please rest assured that your MSI Account is the same in both platforms.


 

You may also try to register the unit with MSI Member Center Webpage.



 

Why can’t I activate the 3 months warranty extension?

  • Please verify the eligibility of your unit. The 3-month warranty extension program is exclusively available for Notebook, All-in-One PC, Desktop, and Monitor.
  • Upon completing the registration process, the questionnaire for the 3-month warranty extension will be readily available.
    Please follow the steps below if you don't see the questionnaire:
    Log into your MSI Account → Navigate to 'My Product → ' Click on 'View More,' → Scroll down and you will find the questionnaire.



 

Contact MSI Support

If you are still experiencing problems with above information, please reach out to the MSI customer service center for further assistance.


 

• Online ticket


 

To better support your registration issue, please help to provide below information when reaching out to us.


 

1. A photo showing the serial number sticker on the back of the product (NOT on the box.)


 

Please refer to below information to locate the serial number sticker.


 

• https://account.msi.com/page/how-to-identify-barcode

2. A valid copy of an invoice or other proof of purchase document. (Such documents should include the purchase date, item name, and price of the product.)