MSI care
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MSI Care

Premium Support Anywhere

MSI Care

MSI Care provides comprehensive service and support for your MSI devices. Enjoy free extended warranty, instant expert support, and many more benefits.

  • notebook
    Laptops
  • desktop
    Desktop
  • monitor
    Monitor
  • aio
    All-In-One PC

FREE 3-Month Extended Warranty for MSI Laptops, Desktops, Monitors, and All-in-One PCs

MSI Care offers free extended warranty to protect your MSI products past their original product warranties. Just register your product and fill in a short questionnaire to enjoy a 3-month extension on your product warranty and avoid unexpected repair costs for much longer at no additional cost to you! The service only applies to laptops, desktops, all-in-one pcs, and monitors that are still within their respective commercial warranty period.

Product Registration

Product Registration

Register your MSI product to access all the services and benefits.

Register Now
Check My Warranty Status

Check My Warranty Status

A quick guide to learn how to check your warranty status.

Learn More
MSI Warranty Policy

MSI Warranty Policy

Learn MSI warranty policy to get the most coverage and value for your device.

Learn More

Earn 25 Bonus Points for Your Story

Not Now
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Participants MUST log in to their Reward account or join MSI Reward before submitting the form.
The Reward bonus point will automatically register in your account after the form submission, or you can choose to skip login to submit the form but you will not be able to get MSI Reward 25 points. Participants who have submitted an MSI Care Story may get MSI Reward one-time 25 points.
Your submitted mail address MUST be the same as your reward account. Please note that it may take up to 5 days for your point balance to adjust.

First Name*
Last Name*
Location *
Enter Your Email*
Which MSI Product(s) are you using? *
Which MSI service channel(s) do you use to contact us? *
How satisfied are you with the MSI support? (5 Very satisfied,1 Very dissatisfied)*
Title*
Tell Us Your Experience*
*Some prompts to help you write your MSI Care story: Why did you contact an MSI Service Center? What channel (email, live chat, phone call, etc.) did you use to get in touch? Was our service staff able to assist you and resolve your issue? In your experience, did contacting MSI Service help with resolving your issue? Did the MSI Service experience deliver beyond your expectations? Are there any additional comments or suggestions that will help us serve you better in the future?
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Learn more about Terms and Conditions.

*** MSI Care applies to laptops, desktops, all-in-one pcs, and monitors only. Not all services are available in all countries. Regional and product eligibility applies. The information provided on this website is only for informational purposes, and does not represent the applicable terms for MSI Care. We reserve the right to make changes and corrections at any time without notice. To learn more about MSI services, please visit https://www.msi.com/support.